The majority of our residents are classified as vulnerable, and those of you who have family or friends living on our estates are no doubt concerned about them.
However, our estate teams are doing everything they can to make sure everyone’s needs are catered for. Each resident has had the chance to speak with their manager about the situation and what support they need, and the managers are working hard with their teams and plugging into the local community and volunteer networks.
Our grounds remain open and residents are warmly welcomed to make the most of them. We are working hard to get the rest of the communal facilities open safely as quickly as we can.
Our operations managers continue to support their estate teams at this time. Head office is physically closed, but all of the head office team are working from home and all services continue as normal.
We are writing to all of our residents on a regular basis to keep them informed of what steps we are taking in this unprecedented situation. As ever, if there are any queries, then our wonderful estate managers are the first port of call. While the offices are closed to visitors, they are still in contact with all of the residents daily, and contactable by phone and email.
Our estates are open for viewings and property sales, please contact the Property team on 01491 821170 for more information.